ORDER CANCELLATION POLICY
At Athlet Harmony, we understand that circumstances may arise that necessitate changes to your order. To ensure transparency and a streamlined process, we have outlined our order cancellation policy below:
Cancellation Window:
Orders can be canceled within 24 hours of placement. We prioritize prompt order processing, so it's important to initiate the cancellation as soon as possible.
Cancelling an Order:
To cancel an order, kindly contact our customer support team at
Orders in Processing:
If your order has already entered the processing stage, cancellation may not be possible. In such cases, please refer to our Return Policy upon receiving the order.
Refund Process:
Upon successful order cancellation within the specified timeframe, a refund will be processed. Please allow a reasonable processing time for the refund to appear in your account.
Refund Method:
Refunds will be issued using the original payment method. If the original payment method is unavailable, the refund will be processed through an alternative method at the discretion of Athlet Harmony.
Confirmation of Cancellation:
You will receive an email confirming the cancellation and refund details once the process is complete. Please check your email for this confirmation.
Exceptions:
Customized or personalized items may not be eligible for cancellation once production has commenced. Please consult our customer support team for specific details regarding personalized orders.
Policy Updates:
Athlet Harmony retains the right to update or modify the order cancellation policy. Any changes will be effective immediately upon posting on our website.
Contact Us:
Should you have any questions or concerns regarding order cancellations, please don't hesitate to reach out to our customer support team at support@athletharmony.com.
We appreciate your understanding and cooperation in adhering to our order cancellation policy. Our goal is to provide you with a positive and efficient shopping experience at Athlet Harmony.
Cancellation Window:
Orders can be canceled within 24 hours of placement. We prioritize prompt order processing, so it's important to initiate the cancellation as soon as possible.
Cancelling an Order:
To cancel an order, kindly contact our customer support team at
contact@athleticharmony.uk
within the 24-hour window. Please include your order number and a brief explanation for cancellation.Orders in Processing:
If your order has already entered the processing stage, cancellation may not be possible. In such cases, please refer to our Return Policy upon receiving the order.
Refund Process:
Upon successful order cancellation within the specified timeframe, a refund will be processed. Please allow a reasonable processing time for the refund to appear in your account.
Refund Method:
Refunds will be issued using the original payment method. If the original payment method is unavailable, the refund will be processed through an alternative method at the discretion of Athlet Harmony.
Confirmation of Cancellation:
You will receive an email confirming the cancellation and refund details once the process is complete. Please check your email for this confirmation.
Exceptions:
Customized or personalized items may not be eligible for cancellation once production has commenced. Please consult our customer support team for specific details regarding personalized orders.
Policy Updates:
Athlet Harmony retains the right to update or modify the order cancellation policy. Any changes will be effective immediately upon posting on our website.
Contact Us:
Should you have any questions or concerns regarding order cancellations, please don't hesitate to reach out to our customer support team at support@athletharmony.com.
We appreciate your understanding and cooperation in adhering to our order cancellation policy. Our goal is to provide you with a positive and efficient shopping experience at Athlet Harmony.